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TurboBeads
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  • Terms and Conditions
TurboBeads

TurboBeads Terms and Conditions

Terms and conditions

Scope of validity

All TurboBeads Llc deliveries are performed on the basis of these terms and conditions. They apply to the delivery of goods ordered by the customer on www.turbobeads.com

Prices
Prices are expressed in USD and are inclusive of statutory VAT. Prices include the relevant product in a shipping carton, delivered pre-assembled. On-site installation of products is not included in the price, however these services can be performed for an additional fee by our pick-up shop partners. The prices applicable are those specified on our website when the order is received.
Shipping costsAll products are delivered to the curbside, pre-assembled in a shipping carton and ready for installation.
Postage and packaging is calculated for each delivery as follows:
USD 70.00 per item

Delivery

All orders are sent out as quickly as possible, within no more than 3 to 5 working days where goods are in stock. Shipping is carried out by the postal service, DHL, Fedex or a logistics company. For logistics reasons, we reserve the right to make partial deliveries, which however do not entail additional shipping costs.
Delivery is restricted to select countries, for more information please enquire info@turbobeads.com

Payment and conditions of payment

We offer the following payment options:
– Prepayment by bank transfer or deposit slip
– Mastercard
– VISA
– Invoice
Products are dispatched to the specified delivery address once payment has been received.

Right of withdrawal and deficiencies

Complaints relating to product condition or quantities should be reported in writing within no more than 7 days after receipt of goods. Complaints should specify the invoice number and product name. We will then arrange for the goods to be replaced or will credit you the relevant amount.
No money-back guarantee. An administration fee of USD 70.00 plus postage will be automatically invoiced for products that are sent back with and/or without prior agreement.
Warranty supportWe provide a one-year warranty on all TurboBeads llc products. The warranty does not cover damage arising from improper use or handling of our products. Making any technical modifications to TurboBeads LLC products immediately invalidates this warranty.

Use of our products

For proper use of our products, please consult the enclosed instructions for preparation and usage. Damage arising from improper use or handling is not covered in the warranty.

Data protection

TurboBeads LLC collects only essential data, and uses it for the purposes of processing the relevant order and in order to help make purchases as straightforward as possible for returning customers. TurboBeads LLC treats person-related data in confidence, in accordance with data protection legislation. TurboBeads does not forward any data to third parties. Your data will never be used for third-party promotional purposes or sold on.

Privacy notice

Upon your order, TurboBeads LLC collects private data (name, address, e-mail address, telephone number) for processing the order, which includes invoicing, payment processing (via stripe) and shipping. This data is not used for any other purpose. Your data is not shared with anyone else. This information will be stored for at least five years.
For the processing of your payment by credit-card, TurboBeads LLC supplies personal information (name, address, phone-number, payment details etc. ) to stripe to enable secure credit card payment. 

TurboBeads LLC additionally supplies personal information (IP address, site usage etc.) to google analytics and google adwords to measure the success and visibility of our site.

We use information collected from the website to personalise your repeat visits of the website. 

Upon request, we will delete all of your private data from our records. Please contact us at info@turbobeads.com
For any additional questions regarding our usage of private information please contact us at info@turbobeads.com or at the postal address given below.

Customer service

We welcome all enquires, and can be contacted as follows:
TurboBeads LLC
Magdalenenstrasse 9
CH-8050 Zurich
Switzerland

info@turbobeads.com

Place of jurisdiction

Place of jurisdiction is Zurich, Switzerland
Zurich, 23 Mai 2018
Magdalenenstrasse 9
8050 Zurich
​Switzerland

TurboBeads GmbH

Tax No: CHE‑113.641.893
​Incorporated 22.05.2007
Bank: UBS AG, 8098 Zurich, Switzerland


E-MaiL: info@turbobeads.com